It all started with a YTS in 1989 at a main Vauxhall franchised bodyshop in Halifax, where a full apprenticeship was completed in both panel beating and spray painting, and full City & Guilds qualifications gained in both subjects, many of which were graded as Distinctions.
The next move came in 1995 to a specialist high-class limousine builders in Greater Manchester - working mainly on Ford and Mercedes limousines as well as Lexus, Daimler and Jaguar cars.
Another move came in early 2000 into the independent bodyshop environment, but this was the final stepping stone before setting up in self employment.
Later experience includes specialist niche areas such as plastic welding, plastic thermoforming and fibreglass work - including designing and building aftermarket accesories for TVR Chimaera's, as well as scale replica ride-on Junior cars and TVR wall art.
The main aim of the business, which was started in late 2003, is to provide the best possible value for money to all customers with high quality bodywork repairs on a range of vehicle types but without the excessive big bodyshop prices.
Many of the larger Insurance bodyshops require a high throughput of vehicles and this can result in private customers often being neglected in favour of the insurance work the big bodyshops are contracted to do. It also often involves cutting corners due to the bonus-driven working environment and trying to meet unrealistic targets set by management.
Experience from working in bonus-driven bodyshops in the past has clearly shown that jobs are often rushed and conflict between different departments means that quality suffers.
My working approach is completely different - because the job is carried out from start to finish by the same person all the various stages of repair flow seamlessly from one stage to the next - right up until the repair is complete, resulting in the best possible standard of work and without any inefficiencies.
To the ordinary motorist it can be very advantageous and cost effective to get minor accident damage repaired without having to claim on insurance or lose any no claims bonus.
Of course, in some cases an insurance repair might be the only sensible, practical option on some types of repairs, and if this is the case then details of reputable insurance approved bodyshops can be provided.
Work can range from a simple cosmetic scratch or dent repair, to a full bodywork renovation and respray, to more niche custom work such as bodykit fitting, and fibreglass manufacturing projects such as TVR faired-in headlight sets and full hardtops. Where possible, and particularly on larger/special jobs, all stages of repair can be photographed to keep customers updated on progress and provide a photographic record of the bodywork/paintwork repairs.
Many new customers make contact via the website, although 'word of mouth' from previous customers generates a large proportion of work.
Previous customers often return again when future repairs are needed - sometimes after several years. Customer retention is a major priority, and customer loyalty is always recognised by offering the best possible repair estimate.
Estimates and advice are always free and without obligation